Total Quality Management in Higher Education Institutions
Higher Education Institutes, Total Quality management, Product dimensions, Service Dimensions, Quality dimensions
The quality of higher education is everybody’s concern today. Various studies and commission reports at official level has recognized the same and given recommendations for its improvement. Government and other constitutional agencies are taking necessary measures. But these alone, will not serve the purpose unless institutions and faculty take proactive initiatives and measures. A challenge of foreign institutions entering the Indian higher education is going to pose the threat of even survival of poor performing institutions. The advantages of Total Quality management have been valued by many companies around the world. Many organizations have achieved excellence and competitive lead by putting into practice TQM policy. Most of the principles of TQM can be implemented in the area of education and training. This paper highlights the essence of TQM and explains how higher education institutions can improve the quality by implementing TQM principles.
Volume 3 Issue 2
Pages. 24-25
